Trust

Trust center for product launch.

Bull City is being set up with separate company infrastructure, customer-ready support paths, and a clear readiness checklist before paid launch.

Separate company infrastructure

Bull City uses its own domain, Workspace email, GitHub organization, records folder, bank workflow, and product identity.

Controlled customer launch

Paid launch waits for attorney-reviewed terms, privacy policy, disclaimers, insurance, CPA review, and support routing.

Source-backed product design

The product direction emphasizes records, source documents, approval steps, and export history rather than unsupported claims.

Security contact path

Security reports route to security@bullcitysoftwaregroup.com, with production monitoring and error capture planned into the site.

Commercial readiness

What must be finished before paid customers.

Quote packet ready

Insurance

Owner: Commercial insurance broker

  • Technology Errors and Omissions with $1M limit
  • Cyber liability with $1M limit
  • Commercial general liability with $1M / $2M limits
  • Confirm HVAC calculation and report-output claims are not excluded
Attorney packet ready

Legal

Owner: Technology attorney

  • Website Terms and Privacy review
  • Product Terms of Service and EULA
  • LoadRight and BuildIQ disclaimer acceptance language
  • IP assignment and contractor confidentiality documents
CPA packet ready

CPA and Tax

Owner: CPA

  • Single-member LLC tax setup
  • Bookkeeping chart of accounts
  • North Carolina SaaS sales-tax review
  • Quarterly estimated-tax workflow
Clearance needed

Trademarks

Owner: Trademark attorney

  • Bull City Software Group word mark review
  • LoadRight word mark review
  • Bull City BuildIQ word mark review
  • Diamond Director word mark review
  • Logo filing decision after clearance
Developer accounts active

App Stores

Owner: Product owner

  • Apple Developer account active for Bull City Software Group
  • Google Play developer account active for Bull City Software Group
  • Diamond Director support and privacy URLs published
  • Final app listing copy, screenshots, pricing, and review notes queued
Owner action

Cloudflare

Owner: Account owner

  • Finish two-factor authentication
  • Store recovery codes in password manager
  • Add michael@bullcitysoftwaregroup.com as Bull City scoped admin
  • Keep Hays and Bull City account ownership separated

Security

Use the security page for responsible reports.

Security reports and data concerns have a dedicated company contact route.

Security page