Charge the device, enable Do Not Disturb, mount it securely, connect to the intended production network, and keep at least 1 GB free when local recording will be enabled.
Diamond Director
Operator field guide
A practical game-day sequence for preparing, rehearsing, streaming, recovering, recording, and finishing safely on iPhone, iPad, or Android.
Game-day sequence
Rehearse first. Validate privately. Then run the game.
The built-in camera path does not require a Mevo camera. Live output does require an authorized, operator-supplied secure RTMPS destination and a reliable upstream connection.
Select the built-in camera, enter a non-sensitive rehearsal name, confirm framing and microphone permission, then make and play a short local recording before using any live destination.
Confirm that the operator has external-camera streaming permission, prepare a private future event, and place a second logged-in device where it can monitor playback and audio.
Enter the event-specific secure RTMPS destination, run the TLS-only endpoint test, review Production diagnostics, and start output only when no readiness item is blocked.
After five stable minutes, interrupt the production network for 5–10 seconds. Confirm RECONNECTING appears, the original timer and local recording continue, and the app returns to LIVE after transport recovery.
End output in Diamond Director, verify the finalized movie, forget the saved destination, and share only the credential-free field-test report when support evidence is needed.
What to watch
Keep the production screen visible.
Watch the output phase, measured bitrate, dropped frames, recording indicator, selected Program source, and elapsed time. Treat RECONNECTING as an active recovery state and wait for LIVE to return before assuming private playback has resumed.
Production diagnostics show permission, network, storage, and thermal readiness. A serious or critical temperature warning, very low storage, or a terminal network failure should be resolved before restarting.
Fast troubleshooting
Protect the recording and the private credentials.
Confirm the built-in camera source and camera permission, then reopen Stream setup.
Confirm microphone permission and verify audio from the second private monitoring device.
Use a fresh event-specific key, verify rtmps://, and confirm external-camera permission for that event.
Leave the app in the foreground and allow automatic recovery; do not create a second session while RECONNECTING.
End output safely, move the device out of direct sun, remove unnecessary insulation, and let it cool before retrying.
Open Production diagnostics after ending output and confirm the movie appears in the on-device library.
Privacy and compatibility boundary
Recordings remain on the device unless the operator shares them.
Diamond Director has no Bull City cloud-storage service. Never send a stream key, full RTMPS destination, password, verification code, or private recording to support. Use the in-app credential-free field-test report when troubleshooting evidence is needed.
Diamond Director is an independent production tool. It does not sign in to, scrape, bypass, or control any third-party streaming service, and it cannot change a provider's account roles or event permissions.